We do not offer refunds under our Refund Policy, however:

If for any reason your good(s) are damaged upon receiving them, or they are the not the correct product(s) you ordered, please take a photo and contact us as soon as possible, so we can arrange to exchange it with the correct product(s). Please do not dispose of the item(s) or packaging until we have exchanged it.

Before trying any new cosmetic product on a larger area, we recommend conducting a patch test. Apply a small amount to a discreet area of your skin and wait for 24 hours to check for any allergic reactions or sensitivities.